FAQ
Black Rock Off-Road wheels are sold through a network of authorized dealers only. We do not sell directly to consumers and all price quotes must come from an authorized dealer/installer. We do not address warranty claims directly with end-users. All warranty claims and installation issues must be handled by the authorized dealer/installer that you purchased your products.
What is a bolt pattern?
A bolt pattern refers to the number of wheel lugs and a bolt circle is the arrangement of those lugs. Typically, sedan cars will have a 4 or 5 lug pattern, where trucks and larger vehicles may have 6 or 8.
What does offset mean?
The offset of a wheel is the distance between the center line of the wheel and the hub mounting surface. A positive offset means that the hub mounting surface is closer to the outside edge. A negative offset means that the hub mounting surface is closer to the inside edge. An improper offset can cause the tire to rub against the outside fender or inside fender well.
What are hub-centric rings?
Most aftermarket wheels are manufactured with a center hole that will fit a wide range of vehicles. The hub-centric ring is an installation tool used to help hold the wheel perfectly centered during installation. The use of a hub centric ring can help in reducing minor vibrations.
What things should I look at when buying wheels?
First, you’ve got to like how the wheels look. Second, decide on the size and width. This could depend on your vehicle year, make and model. In addition, choose a nicely finished wheel and complement your ride. Finally, decide on the price. We realize there are many tradeoffs between the various features and price and that’s why we carry a wide selection of wheels for every budget.
How do I take care of my wheels?
Protect the finish of your new wheels by regularly washing them with mild soap and warm water. Before washing your wheels, allow them to cool and never spray them with cold water while they are still hot. Keep in mind that steam cleaners and strong chemicals used in car washes can be damaging to the finish of your wheel.
How much are the wheels? How can I purchase?
We do not sell directly to the public. You will need to contact your local authorized dealer for pricing and ordering information.
I just hit something in the road. How do I find out if my wheel is ok?
Take the wheel/s to a dealer for inspection as soon as possible to check the wheel/s for damage. In case you see any damage do not drive on the wheel. Your dealer can advise if the wheel/s need to be replaced.
Where can I buy replacement center caps, cap screws, rivets, etc?
You can contact your local authorized dealer to order replacement wheel accessories.
Can I get a picture of my vehicle on your gallery?
We love to see Balck Rock wheels fitted. Submit photos of your ride by using our Gallery submit form.
How do I become an authorized dealer for Balck Rock Off-Road?
If you would like to team up and become an authorized dealer of Black Rock Off-Road wheels please use our dealer sign up form.
Will OEM lug nuts work on Black Rock wheels?
No, OEM lug nuts are designed for a different mounting style than what’s found on Black Rock Off-Road Wheels. The lug nuts required for Black Rock Wheels are 60° lug nuts. This is a very common lug type and is available at most auto parts or wheel & tire stores.
